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Welcome to the belivernomics blog

 

I will try my best to update this webpage with  thought provoking and interesting content, as often as I can.  Please feel free to leave comments as  there is much that can be learnt from the sharing of ideas.

By pa360, Dec 30 2016 08:56PM

People often talk about leading from the front. In fact it is probably the best known and certainly the most visible form of leadership. In my mind, the classic image of leading from the front is the First World War, where soldiers would leap up out of their trenches and charge across battlefields to engage the enemy in acts of extraordinary courage and astonishing bravery.


But what about leading from the back ie: leading through others? Are there ever times when it is helpful for a leader to be less visible or even invisible? Yes, very much so. Indeed, leading from the back is the only viable way to facilitate the empowerment of people. It simply cannot be achieved any other way.


So how and when does leading from the back work and what are the conditions under which such an arrangement might achieve a successful outcome. Set out below are the eight ways to lead effectively from the back.


1. give people permission to act - the importance of permission to act is that it creates a controlled environment and sets the boundary and context within which activity can be planned, conducted and sanctioned. The alternative to boundaries is unstructured activity, rules made up on the hoof and lack of accountability. When leading from the back, boundaries are especially important because those whom you empower must clearly understand the authority with which they have to act and the point at which authority for further action must be sought.


2. give people permission to fail - one of the hardest things to do in leadership is to accept your own failure, how much more to be accountable for the failure of others. Yet, you simply cannot lead effectively from the back unless you accept that you must empower others with permission to fail. Let’s be real here, if you give people the permission to act on your behalf, you must also give them permission to fail on your behalf. As long as those whom you empower operate within the delegated permission to act, you must be prepared to accept the consequences of their actions.


3. deploy visible invisibility - the essence of leading from the back is that you are leading through others and therefore whilst you are not physically in the room, you are none-the-less present through those who represent and are accountable to you. The measure of a truly great leader is that their presence is felt even when they are not physically there. To lead from the back, you cannot be physically present otherwise once people catch sight of you, they will defer to you, which is undermining of those whose leadership capabilities you are trying to develop.


4. give people the freedom to think - few things are as disempowering as repressing peoples freedom to think and express their views. Clearly there are limitations to this and I am not referring to those who use their freedoms to act outside established norms of behaviour and practice. Rather, I am referring to the value placed on involving people in the decision-making process that empowers them to think for themselves and solve their own problems. To lead from the back, you must accept that you do not know all the answers. By doing so you will cultivate collective accountability and enable to find solutions whether or not you are in the room.


5. trust yourself to trust others - like any arrangement involving people, successfully leading from the back must be based on trust. Without trust, permission to act or fail cannot be granted, boundaries cannot be established and people cannot be enabled to demonstrate their leadership capabilities. In my experience trust is a push and pull, in that it must be earned as well as extended. Asking people to take on roles for which they are unsuited is an abuse of trust. However, a good leader who knows the capabilities of their people, ought to be able to create the right environment for potential leaders to step forward.


6. motivate effectively - there will undoubtedly be times when those who represent you are not performing well or complacency sets in or any one of a number of other issues occur that require urgent attention. At such times, you need to have a range of motivational tools to deploy. I have often found that to generate energy and enthusiasm you must find out what motivates people (and each person may be different). For some it may be your ability to spot the positives in a sea of negatives and for others it may be the reassurance that you will step forward and take responsibility if things go wrong. However, if all else fails you must be ready to deploy tough love and strong words.


7. do not be threatened by the success of others - this is a very serious point. I have known leaders who choose not to empower others into leadership for fear that they may be recognised and rewards for their efforts. Here’s the rub, petty jealousy kills leadership development. Furthermore, anyone in such a position, who holds those kinds of views should seriously question whether they have chosen the right vocation. It bears reminding that the role and purpose of leadership is not lordship, it is service – specifically the empowerment of others.


8. maintain standards - in every endeavour where there is a stated objective, there must also be some way of describing or defining what success looks like. In other words what sort of behaviours do you want to see demonstrated, how long do you want to be hand-holding before those who you are seeking to empower, take off on their own? As I often say, if you do not know what success looks like you will not know it when you see it, nor will you be able to use knowledge gained from it to develop capabilities and maintain standards.


If your goal is to empower your organisation, achieve culture change and deliver sustainable results, then leading from the back is the way to do it. In simple terms, you achieve sustainability not through your own efforts but rather through the efforts of others. Therefore any organisational design and development strategy that doesn’t have the empowerment of people at its heart, is probably destined for the dusty top shelf, just like its predecessors.

By pa360, May 30 2016 11:57AM

For any new enterprise, the requirement to 'start small' is more likely to be a necessity than a preference. This is because the resource base, competitiveness and market reach, that are so characteristic of larger organisations, take time to develop.


But it is easy to forget that starting small actually offers many important strategic advantages and benefits, which are denied to organisations of greater size and with more plentiful resources. Harnessing these opportunities is crucial, because it helps to ensure that an organisation that starts small, in the short term, will be better able to grow sustainably in the longer term. Set out below are six strategic advantages of starting small.


1. maximises the value of limited resources - if you have little to work with, then you will always look to make the most of what you have. Resourcefulness is so much easier when every penny counts and when every second of productive time must be accounted for. Starting small is therefore the ideal place to learn good habits, apply good principles and model good practice. It is also worth noting that resourcefulness is scalable. As such, the practices that you apply when you are small, can also be applied as you grow.


2. builds character - to truly appreciate what it means to have much, you must first appreciate what it means to have little. Character is what you develop when you are under pressure, face tough challenges and keep going long after others have given up. If you are a small fish in a big pond you are perfectly placed to develop the resilience to survive, the courage to compete and the determination to succeed. But even more than being well placed to achieve success, those who start small are equally well placed to sustain it.


3. enables intimate relationships to develop with staff and customers - big organisations are more likely to know their stakeholders by number, whilst smaller organisations are more likely to know their stakeholders by name. To build loyalty you need to establish relationships and the most effective way to establish relationships is to get to know people and develop intimacy. This is where size offers distinct advantages to smaller organisations who are more naturally suited to developing one-to-one relationships and are therefore more likely to be rewarded with loyalty for doing so.


4. innovation is much easier - as organisations grow, structures fall into place which, over time, can become rigid and unwieldy. Needless to say, inflexible structures are often the most difficult environments within which to develop fresh thinking and implement new ideas. By contrast, one of the greatest advantages of starting small is the freedom it provides to innovate and do things differently. The more you experiment, the more you learn and the more you learn the more confident you can be about what works and what doesn't.


5. decision-making is much quicker - if you do not have to delegate or escalate, then decision-making can be much quicker. If you cannot make a quick decision, it doesn't matter whether or not you know the right answer. Speedier decision-making not only positions you to take advantage of opportunities as and when they arise, it also creates a perception of agility and organisational competence. This is crucial in building confidence amongst employees, customers and potential investors.


6. responsiveness and flexibility - one of the most valuable assets of any organisation is its capacity for responsiveness. Being responsive is more than the ability to reassess priorities and refocus effort in light of changing needs and demands; it is the ability to do so in a timely fashion. By virtue of size, smaller organisations are much better able to surf the curve of change and respond quickly as and when required.


The overarching message of this blog is that there are many distinct advantages of starting small. However, though a business might start small, the longer term aim is usually to become bigger. This is just the natural order of things because growth is an important indicator of progress and progress is an important indicator of success.


By pa360, Apr 9 2016 08:35PM

We all know great leadership when we see it. People are inspired by it, organisations are transformed by it and the divided are united by it. But an eagerness to lead does not, by itself, translate into effective and capable leadership. On the contrary, leadership is a learned competency, which is developed as much by knowing what to avoid as it is demonstrated by knowing what needs to be done. So then, what are the biggest leadership pitfalls to avoid? Well, set out below are my top seven.


1. the lure of lordship - one of the biggest traps that leaders often fall into is the pitfall of 'lordship'. A lord expects to be served, but a leader expects to serve. The best leaders exemplify their leadership by putting others first and putting themselves second. A 'leader' that is actually better known for lordship, undermines their credibility by subjugating the very people they are supposed to serve.


2. a closed mind - the problem with a closed mind is that it is often symptomatic of self-righteousness. The problem with self-righteousness is that those who demonstrate this trait are often the last to realise it. Even after irreparable damage has been done, the self-righteous will absolve themselves of responsibility and look for whom else to blame for their faults and failings. The fact is that, even if your mind is open, you will not always be right, but if your mind is closed you won't know when you are wrong.


3. indecisiveness - vacillation or indecisiveness doesn't just sap confidence, it creates utter confusion. The ability to be decisive is important because it provides clear direction and enables a leader to unite effort behind a common purpose. A leader who fails the test of decisiveness undermines their own leadership and invites questions about their leadership legitimacy. Decisiveness does not guarantee that you won't get it wrong, but if you cannot be decisive, how will you ever get it right?


4. weak character judgement - one of the main expectations of those in leadership is to be able to judge and evaluate the character, capabilities and competencies of those around them. This is important because a leader needs to make important decisions regarding the delegation of duties and the promotion of subordinates. However, a leader who struggles to rightly judge the character of others will inevitably find themselves surrounded by sycophants, the self-serving and the cynical.


5. lack of personal integrity - the question of personal integrity is essential because it goes to the very heart of leadership character. A leader that is perceived to be deceptive, dishonest and unreliable is like a house built on quicksand. No-one in their right mind would go anywhere near such a place, much less seek shelter there. Character is the solid foundation upon which leadership credibility can be demonstrated and upon which leadership confidence can be built.


6. failure to recognise others - during a time of celebration, a truly great leader should be falling over themselves to give credit to others. Leaders who feel the need to claim credit for themselves, will likewise think nothing of throwing subordinates under the bus when things are not going well. In simple terms, leadership that cannot recognise the effort of others, will not inspire confidence, and if leadership cannot inspire confidence it will not inspire loyalty.


7. failure to 'walk the walk' - the most effective form of communication is not what you say it is what you do. Leaders who say one thing and do something else demonstrate that they lack credibility and people who lack credibility simply cannot be trusted. But it doesn't end there, without trust you cannot exercise influence either and without influence a leader cannot mobilise effort.


It is important to stress that every leader makes mistakes. In many ways, getting it wrong is an essential part of the learning process and helps to ensure that a leader can get it right next time. Yes, even great leaders can fall into a pit. But what separates great leaders from the rest, is not how quickly they fell in, but how quickly they were able to climb out.


By pa360, Mar 5 2016 01:08PM

The thought that one's effort, energy and expectations could become a smouldering pile of rubble is both sobering and humbling. Yet, as strange as it seems, failure is probably the best proving ground for great leadership. Qualities such as courage, resilience and determination, emerge in the face of obstacles and adversity not in the face of plain sailing. In addition, learning from our failure creates footprints to inspire and empower others.


Against this backdrop, set out below are five leadership lessons to learn from failure.


1. contextualise your experience - to contextualise your experience is to recognise that failure is a experience not a judgement. The greatest journeys of success often require a detour through deep frustration, disappointment and despair. The key leadership lesson here is that failure represents a potential gold-mine of opportunity through which to re-think, re-focus and re-double your efforts.


2. confront your experience - people often want to put as much distance as possible between themselves and failure, but that is actually the worst possible thing that anyone can do. People run away or avoid the things that they are afraid of and fear of failure invariably results in an aversion to risk. The key leadership lesson here is: never let the possibility of doing something wrong, mean that you end up doing nothing right.


3. evaluate your experience - it's easy to forget that if you cannot learn from experience, you are destined to relive that experience. Let's be real, self-critique is one of the hardest things for anyone to do, not least because the act of poring over our own errors, exposes us to our own vulnerabilities and shortcomings. The key leadership lesson here is that learning from failure is one of the surest routes to achieving success.


4. be prepared to try again, but know when to try something different - 'if at first you don't succeed, try and try again' right? Well yes and no. Clearly, you need to use good judgement when assessing and evaluating failure. In many instances you may find that a change in attitude and more resolute application will produce the desired results. However, at other times the best thing to do is to call it quits and move on to something completely different. The key leadership lesson here is that learning from failure should make you wise, not stupid.


5. surround yourself with the right people - the impact of those that we surround ourselves with can often be seen in character traits that we develop. Nothing will equip you to overcome failure more than the words and actions of those whose company you keep. The right friends and relationships will encourage, inspire and empower you, whilst the wrong ones will hold you back. The key leadership lesson here is that the people we hang around with are also our most important 'investors'. If you want to be the recipient of good investments, you need to surround yourself with the right 'investors'.


The extent to which we learn from failure has much to do with each person's attitude to experience. To make the most of failure, you must first see every experience (no-matter how difficult) as an opportunity to learn.


By pa360, Jan 22 2016 11:23AM

Just about everybody will experience some sort of success during the course of their life. However, there is a marked difference between the success that most people experience randomly and the sustainable success that some people experience regularly. The difference between the random and the regular is action. In other words, if we consistently do the right things we are more likely to achieve the right results and if we occasionally do the right things we may occasionally achieve the right results.


That leads us to the question: what are the right things? Well everyone will have their own ideas on the answer to that question, but set out below is my take on the six key habits that create sustainable success.


1. surround yourself with the right people - one of the best and most impactful things that you can do is to associate with those who share your values and from whom you can learn the right habits. A good support structure will provide a valuable source of encouragement in difficult times as well as a sounding board to bounce ideas off when you are looking for a second opinion.


2. make sacrifices - you cannot experience sustainable success if you are not prepared to make sacrifices, take risks and go the extra mile. The thing to keep in mind is that sacrifices are scalable (ie: the greater your ambition, the more you will have to give up). A willingness to make sacrifices increases access to opportunity and increased access to opportunity increases prospects for sustainable success.


3. take responsibility - success and trust go hand in hand. If you are going to be successful, you will inevitably need people to trust you. Nothing will do more to create a climate of trust around you than your willingness to take responsibility - particularly when things have gone wrong. Taking responsibility speaks to your credibility, credibility builds confidence and confidence builds trust.


4. establish and maintain good routines - if you live ten minutes away from the train station, and your train leaves the station each morning at 7.00am, then you'll need to leave home at least ten minutes early each day to catch it. By maintaining simple routines like this, you will be able to maintain a relationship with success.


5. exercise patience - even when everything is going well, the realisation of successful outcomes often takes time. However, when you throw frustration, disappointment and the prospect of failure into the mix, the journey to success can be take even longer. Always keep in mind that patient people don't want it now; patient people want it when it's ready.


6. apply your mind to learning - to mature and grow in success you also have to grow in knowledge and understanding. It goes without saying that knowledge empowers you to make better choices, decisions and judgements. This in turn increases the frequency with which you are likely to experience successful outcomes.


I suppose the question we need to ask ourselves is this: "how do we want to experience success"? If, as I imagine, we all expect to experience success on a consistent basis, then we need to create the conditions for our expectations to produce consistent results.


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